AMP UP! MSP Practice Playbook

Build your managed services practice with Extreme


Ready-to-use templates for every recommendation in the MSP Readiness Assessment, organized in four phases that mirror the assessment: Plan, Create, Build, and Launch. Download, edit, and work through them with your team and your Extreme partner team.

  • 32 templatesWord and Excel, fully editable
  • 4 phases, 49 actionsA step-by-step action plan, on the web and as a PDF
  • Linked to your resultsEvery assessment recommendation points here
  • Built-in calculationsScores, margins, and status update automatically
Plan · Create · Build · Launch

Start where your assessment says to focus

Each phase mirrors a module of the MSP Readiness Assessment. Open the phase, find the template for your priority gap, and download it.

01 Phase 1 · Organization · 30%

Plan

Commit, choose your model, and plan the business

Secure executive commitment, choose your business model, and build the plan and financial objectives everything else depends on.

8 templates
02 Phase 2 · Offer · 30%

Create

Find, define, package, and price your services

Find the right services for your installed base and target segments, then define, differentiate, package, and price them.

8 templates
03 Phase 3 · Operations · 20%

Build

Stand up delivery and prove it in a pilot

Stand up the NOC, service desk, platforms, processes, and billing to deliver consistently, then prove it in a structured pilot.

9 templates
Practice development action plan

49 actions in four phases

The step-by-step plan from commitment to launch, each action with an owner and its template. Read it online, download it as a PDF, or track progress in Excel.

Action plan by phase

1

Plan

Commit, choose your model, and plan the business. 12 actions.

3

Build

Stand up delivery and prove it in a pilot. 11 actions.

4

Launch

Take your services to market and grow. 11 actions.